Account & Billing Management
Update your personal details and manage your station, all-in-one place.
By James and 2 others3 authors13 articles
Access & Onboarding
Start a free trial, reactivate a returning station, and resolve secure login issues.
Starting a TrialAt Radio.co, we offer 14 day free trials to help you explore our platform and see if it’s the right fit for you.
Reactivating your Radio.co StationIf you're a returning customer, you can reactivate your account by following these steps.
Logging in with a One-Time Passcode (OTP)We’ve added a one-time passcode to logins as an extra layer of protection for your account.
Account Settings
Update your email address, change your security password, and add multiple stations.
Change Your Account PasswordUsed to log in to studio.radio.co
Add Multiple Radio StationsAdd and manage multiple stations under one account.
How Do I Change My Email?This article will show you how to change your email address in Radio.co.
Billing & Invoicing
Manage your subscription plans, update payment methods, and view consolidated invoices.
Upgrade / Downgrade Your PlanChange your plan to accommodate your station's growth.
Updating Your Payment MethodChange your payment method anytime directly in your dashboard.
Backup Payment MethodAdd a safety net with both a primary and backup payment method.
Consolidated InvoicingInvoicing for multi-station accounts has changed to simplify payments for your services by consolidating your payments each month.
Updating your Billing AddressInformation on how to update your billing address in Radio.co.
Declined PaymentFix payment failures so there are no disruptions to your service.
Cancelling Your SubscriptionStop your radio station anytime by cancelling your subscription.