Account & Billing Management
Update your personal details and manage your station, all-in-one place.
By James and 2 others3 authors13 articles
Access & Onboarding
Start a free trial, reactivate a returning station, and resolve secure login issues.
- Starting a TrialAt Radio.co, we offer 14 day free trials to help you explore our platform and see if it’s the right fit for you.
- Reactivating your Radio.co StationIf you're a returning customer, you can reactivate your account by following these steps.
- Logging in with a One-Time Passcode (OTP)We’ve added a one-time passcode to logins as an extra layer of protection for your account.
Account Settings
Update your email address, change your security password, and add multiple stations.
Billing & Invoicing
Manage your subscription plans, update payment methods, and view consolidated invoices.
- Upgrade / Downgrade Your PlanChange your plan to accommodate your station's growth.
- Updating Your Payment MethodChange your payment method anytime directly in your dashboard.
- Backup Payment MethodAdd a safety net with both a primary and backup payment method.
- Consolidated InvoicingInvoicing for multi-station accounts has changed to simplify payments for your services by consolidating your payments each month.
- Updating your Billing AddressInformation on how to update your billing address in Radio.co.
- Declined PaymentFix payment failures so there are no disruptions to your service.
- Cancelling Your SubscriptionStop your radio station anytime by cancelling your subscription.