What's a Privacy Policy?
A privacy policy tells your listeners when using your app:
Type: What kind of data is gathered.
Reason: Why the data is required.
Storage: How the data will be stored and disposed.
Do I Need a Privacy Policy?
Yes. Without a privacy policy, your app(s) will be rejected.
Both Google and Apple require a valid privacy policy prior to your app being published on either store. Not a request, it's a requirement.
How Do I Create a Privacy Policy?
Boiled down, a privacy policy requires:
Home: A website or fixed location for your privacy policy to live on.
Clauses: Correct language to address app store expectations.
1. Home: Create a Dedicated Page
A custom domain is recommended, e.g. 'yoursite.com/privacy'.
App stores may reject your app(s) if housed on an unreliable source. So the idea is to create a fixed point that won't change - take radio.co/privacy, a place to store a privacy policy to address topics like apps.
If unsure on how to create a website or page, reach out to our support team.
2. Clauses: App-Specific Expectations
App stores require an acknowledgement of how your apps work for privacy purposes. What's included is important.
Privacy Policy Template
Applies to both iOS and Android apps.
Copy and paste the privacy policy outlined below. Amend sections in brackets like your station, e.g. [Station Name], adding in the name of your station as it appears on your app. Your privacy policy doesn't need anything else.
General
When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.
iOS Apps
The [Station Name] iOS App does not collect any user data when installed or launched on your device.
Android Apps
The [Station Name] Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data. The Android App also requires access to local storage - this is to store its configuration for faster launch times.
Template Explained
A breakdown of the often legal or technical template's aspects for clarity.
iOS Apps (The App Store)
Apps for iOS do not collect personal data. However, apps do communicate with Radio.co's servers to load app preferences and connect to the audio stream.
Android Apps (Google Store)
Apps for Android don't collect personal data, but they may monitor other apps on a user's device to control the audio.
When a Radio.co Android app is launched on a device, it will continually monitor the 'state' of the phone app (idle, incoming call, in call, and call ended). The purpose is to ensure the audio can pause if the user receives or makes a phone call. The app does not record audio or collect phone numbers. The app also requires access to the user's local storage to store your app configuration (colours and images) on the device.