What is a Privacy Policy?
A Privacy Policy tells your listeners what kind of information you'll be gathering when they use the apps, the reason the data is required, and how it will be stored and disposed of.
Do I Need a Privacy Policy?
Yes. Both Google and Apple require a valid Privacy Policy be provided, prior to your app being published on either store.
How Do I Create a Privacy Policy?
To make it easier we've created a template below, which provides all the required information for the data collected via the apps:
Create a Dedicated Page
So you've had a read of our template, and you now just need somewhere to publish your new Privacy Policy? Well, you can create a new page on your website as a dedicated place for your Privacy Policy. If you're not sure how, ask your website provider for help.
Most privacy policy pages can be found under 'website.com/privacy'. Similarly, this is where you should add policies on your website. For example, on Radio.co our privacy policy is at: radio.co/privacy.
To help understand the importance of privacy policies and how they work, it's worth checking out WikiHow.
App-Specific Clauses
Depending on what apps you've got, pick from the following clauses.
General
Applies to both Android and iOS apps:
When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.
iOS Apps
Apps for iOS do not collect personal data. But they communicate with Radio.co's servers to load app preferences and connect to the audio stream.
The clause below should be included in your policy for iOS apps:
The [StationName] iOS App does not collect any user data when installed or launched on your device
Replace [StationName] with the name of your station as it appears on your app.
Android Apps
Apps for Android do not collect personal data, but may monitor other apps on a user's device in order to control the audio.
When a Radio.co Android app is launched on a device, it will continually monitor the 'state' of the phone app (idle, incoming call, in call, and call ended). This is to ensure the audio can pause if the user receives or makes a phone call. The app does not record audio or collect phone numbers. The app also requires access to the user's local storage in order to store your app configuration (colours and images) on the device.
The clause below should be included in your policy for Android apps:
The [StationName] Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.
The Android App also requires access to local storage. This is to store its configuration for faster launch times.
Replace [StationName] with the name of your station as it appears on your app.