Knowledge base | Radio.co Help Center

Updating your payment method

If you need to change your payment method, this can be done within your Radio.co account. 

  • Log in to your Dashboard at studio.radio.co
  • If you have multiple stations, you will need to select which one you wish to edit from the drop down list in the sidebar. If you have one station, continue to the next step. 
  • Go to Settings in the sidebar then to BillingYour current payment method will be displayed. 
  • To update your payment method either click the PayPal button and sign in, or add your new card details in the space provided. 

 

 

If your station has been suspended due to non-payment, or you are returning to Radio.co, you will be redirected to a page which provides more information on how to reactivate your station, including changing your billing method. 

 

Note: If your payment method is being declined, this is likely due to a fraud alert put in force by your Card Issuer. We advise you contact them as soon as possible to discuss the transaction and allow it to prevent interruptions with your station.