On May 25th 2018 new privacy laws came into effect within the EU known as GDPR. Due to this, both Apple and Google Play require a privacy policy for any apps submitted to their platforms. 

As a station owner, you may not have a Privacy Policy in place on your website so in this guide we will provide clauses you should consider when developing your policy. 

Getting Started

First things first, you will need to create a new page on your website. Please consult your website provider's user guides to see how this is done. 

Most privacy policy pages can be found under 'website.com/privacy' this is where you should add your policy on your domain. E.g. Radio.co's privacy policy can be found at https://radio.co/privacy

We recommend reading through the following guide provided by WikiHow. This will help you understand the importance of having a Privacy policy, and some general information you should include on it:


App Specific Clauses to include

You can find clauses that you may wish to include in your Privacy Policy below: 

This information applies to both Android and iOS Apps. It should be included in your policy:

When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies. 

iOS Apps

Apps for iOS do not collect personal data. They communicate with Radio.co's servers to load App preferences and connect to the audio stream. The clause below should be included in your policy:

The {StationName} iOS App does not collect any user data when installed or launched on your device

Android Apps

Apps for Android also do not collect any personal data, however may monitor other Apps on a user's device in order to control the audio. E.g. When a Radio.co Android App is launched on a device, it will continually monitor the 'state' of the Phone App (Idle, Incoming Call, In call, Call ended). This is so the audio can pause if the user receives or makes a phone call. The App does NOT record audio or collect phone numbers.
The App will also require access to the users local storage. This is in order to store your App's configuration (colours and images) on the device. 

The clause below should be included in your policy:

The {StationName} Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.
The Android App also requires access to local storage. This is to store it's configuration for faster launch times. 

{StationName] should be replaced with the name of your station, as it appears on your app. 

Did this answer your question?